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#CXLive

19-20 August, Kuala Lumpur, Malaysia

Nominations are open for 2025

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Asia's prestigious

Colocated event

#CXLiveTweets

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Customer Experience Live Awards Asia

Customer Experience Live Asia Awards 2025

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Shine The Spotlight On Your CX Team

The Customer Experience Live Asia Awards program provides you in-depth analysis, measure and validation of your benchmark excellence.

 

Mark the dates

 

Nominations are open.

Winners will be announced at the Exclusive Awards Ceremony on 19 August in Kuala Lumpur

  • Nomination Submission: Currently ongoing, enquire now for the deadline for 2025 awards submission

  • Nomination Check completed: 19 April 2025

  • Awards Ceremony: 19 August 2025

Validate your excellence benchmark

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Industry Endorsement

A customer excellence endorsement by the industry is a recognition of excellence beyond testimonials and valued by your customers.

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Team Achievement

CX excellence is a team effort and awards are a great way to celebrate that achievement as a team. The Customer-Experience.Live awards process ensure your team is recognized not just by experts but also your customers.

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The Customer Experience Live awards program provides you with in-depth analysis, measure and validation of your benchmark excellence.

Benchmark Excellence

CX Live Awards afforded us the opportunity to see how we can help deliver exceptional CX for brands and customers.


Senior Manager, Emplifi

Award Categories

CX Categories

Award Categories

Contact Centre Categories

AI Experience Categories

Sector Participation

Cross-sector participation

Operational Excellence categories

Program details

Awards ceremony on 19 August 2025

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CX Live
5.00pm Welcome Address
CX Live
5.10pm Awards Ceremony
CX Live
6.10pm Closing Remarks

Awards nomination

Contact us to submit your nomination

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Judging Criteria - CX Live 2025 Awards

The CX Live Awards are judged by an independent panel of industry experts who follow the criteria highlighted below when grading the nominations:

Who attends CX Live Global Awards 

CX Live Awards are attended by top-tier organisations in the region

Contact to nominate or partner

Showcase your brand and thought leadership

CX Live Awards are a perfect way to showcase your brand and thought leadership.

Over 30,000 CX executives are seeking recognition for their CX programs. Talk to us about how you can reach out to them.

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