The role of digital leaders in the future by Medallia
A conversation with Schneider Electric’s Audrey Hazak Medallia, the global leader in customer and employee experience, launched an...
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Fidelity International increases revenue by focusing on the Voice of the Client powered by Medallia
“Our VoC programme is central to Fidelity’s culture of customer obsession. It allows us to really understand client journeys and use that...
An Industry Disruptor Talks Innovative Guest Experiences
Listen to the webinar: Airbnb & Medallia on Innovative CX “Before we had the Medallia platform, we did have some survey data and it was...
2023 Customer Experience Predictions: What CX Leaders Need to Know
From established brands to disruptive startups, everyone is rethinking their strategies this year — check out the 2023 customer...
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