Customer Experience LiveLeveraging ITSM automation to improve employee efficiencyEnhance the efficacy of your organisational processes with AI-workers that possess the unique capability of self-healing and...
Customer Experience LiveExecutive escalations - missed opportunities or life-savers?Just as it’s a risk of us missing opportunities for more fundamental organization-wide improvements, executive escalations often also...
Customer Experience Live5 innovations disrupting cybersecurity and data securityLarge resourceful organisations are finding it extremely challenging to keep their systems and servers safe from cyber attacks. This is...