Shine The Spotlight On Your CX Team
The CX Live Africa awards program provides you with in-depth analysis, measure and validation of your benchmark excellence.
Nominations are OPEN.
Winners will be announced at the Exclusive Awards Ceremony on 20 November 2025 in Johannesberg.
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Nomination Submission: 5 October 2025
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Nomination Check completed: 5 October 2025
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First shortlist announced: 5 November 2025
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Awards Ceremony: 20 November 2025
Validate your benchmark excellence
Industry Endorsement
A customer excellence endorsement by the industry is a recognition of excellence beyond testimonials and valued by your customers.
Team Achievement
CX excellence is a team effort and awards are a great way to celebrate that achievement as a team. The Customer-Experience.Live awards process ensure your team is recognized not just by experts but also your customers.
Benchmark Excellence
The Customer Experience Live awards program provides you with in-depth analysis, measure and validation of your benchmark excellence.
In-depth regional press coverage
Comprehensive PR outreach
Award Categories
15 in-depth categories
CX Live Awards provide you in-depth analysis, measure and validation of your benchmark excellence.
CX Live Awards provide you in-depth analysis, measure and validation of your benchmark excellence.
CX Live Awards provide you in-depth analysis, measure and validation of your benchmark excellence.
CX Live Awards provide you in-depth analysis, measure and validation of your benchmark excellence.
CX Live Awards provide you in-depth analysis, measure and validation of your benchmark excellence.
CX Live Awards provide you in-depth analysis, measure and validation of your benchmark excellence.
CX Live Awards provide you in-depth analysis, measure and validation of your benchmark excellence.
CX Live Awards provide you in-depth analysis, measure and validation of your benchmark excellence.
CX Live Awards provide you in-depth analysis, measure and validation of your benchmark excellence.
CX Live Awards provide you in-depth analysis, measure and validation of your benchmark excellence.
CX Live Awards provide you in-depth analysis, measure and validation of your benchmark excellence.
CX Live Awards provide you in-depth analysis, measure and validation of your benchmark excellence.
CX Live Awards provide you in-depth analysis, measure and validation of your benchmark excellence.
CX Live Awards provide you in-depth analysis, measure and validation of your benchmark excellence.
CX Live Awards provide you in-depth analysis, measure and validation of your benchmark excellence.
Sector Participation
Cross-sector participation
Program details
Awards ceremony on 20 November 2025
Awards nomination
Contact us to nominate for Customer Experience Live Awards Africa
Judging Criteria
The Customer Experience Live Awards are judged by an independent panel of industry experts who follow the criteria highlighted below when grading the nominations:
Customer Experience Live Awards - Unforgettable moments
Be there to celebrate with your team
Awards Sponsorship
Showcase your brand and thought leadership.
Customer Experience Live Awards are a perfect way to showcase your brand and thought leadership.
Over 75,000 contacts are seeking recognition for their CX programs. Talk to us on how you can reach out to them.
Who attends Customer Experience Live Awards
Customer Experience Live Awards are attended by top-tier organisations in Africa
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