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Middle East’s most prestigious 

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13-14 May
JW Marriott Hotel Dubai Marina

#CXLiveTweets

The region's most prestigious CX show for top tier CX suite.

Colocated Shows

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Co-Presenting Partner

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CPD Certified

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Show Spotlight Partner

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Customer Experience Live Show Middle East 2025

Embracing Omni AI For Amazing Experiences.

Operational Efficiency |

AI & Generative AI |

Contact Center Automation |

Hyper-personalisation |

Reimagined. Supercharged.
 
The Middle East experience industry is undergoing an exciting renaissance – one that is energising brands to push beyond the realms of CX ideologies and wire their entire business around delivering exceptional customer experiences.

In 2025 Customer Experience Live Show will be hosted under the theme “Reimagined. Embracing Omni AI For Amazing Experiences”. Join us in the journey.

Who attends CX Live Show Middle East?

82%

Decision makers and budget holders


Delivering meaningful impact

Power packed agenda where CX, DX and Contact Center leaders share insights on how they transformed CX into a growth lever in their organisations

In-depth coverage through conference

120+ sessions 

Benchmark your excellence

CX Live Awards ME

Awards Program

Premium Conference

Solutions Showcase

Innovative experience 

solutions

Leading-edge  experience solutions


2 Days. 4 High Impact Conferences. 150+ Trail Blazers.

Indepth agendas, hard-hitting discussions

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Reimagining total experiences to deliver growth.

 

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Energising customer contact through expeditious, omnichannel and personalised service

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Embracing the relentless growth of digital to craft  omnichannel experiences.

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Leveraging AI for exceptional experiences


Why Sponsor Customer Experience Live Show?

A proven platform to deliver quality interactions to win business.

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The Middle East CX industry is investing to tackle significant challenges:

 

Increasing customer satisfaction & retention

Re-imagining customer experience

Creating digital experiences

Talk to us if you have solutions to assist them.


Why our community rates us #1

Explore the best CX strategies and solutions for your business.

Very well organised. Brilliant topic selection and excellent networking opportunity. - Senior Executive, Ministry of Presidential Affairs

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AI and IA
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Attendee feedback from past editions

The Premier CX event. If we were asked to choose just one event to sponsor each year, without a doubt, it would be the CX Live Show MEA.

On behalf of Uniphore wanted to take a moment to express my sincere appreciation for the incredible effort and dedication that the team at Customer Experience Live puts into organizing the annual CX Live Show MEA. In my opinion, it stands as the premier CX event in town, and I say this with full confidence.

If we were asked to choose just one event to sponsor each year, without a doubt, it would be the CX Live Show MEA. The level of professionalism, the quality of connections, and the overall experience make it a truly unparalleled opportunity for anyone in the CX industry.
 

Senior Executive, Uniphore

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A proven platform to deliver winning strategies and solutions to overcome experience challenges.

Connecting with decision-makers and C-level executives from various sectors was invaluable

The event stood out with its engaging keynotes, informative tech demos, and insightful roundtable discussions, all contributing to the establishment of excellent connections. As a Contact Center Partner, we were impressed by the diverse range of topics covered and the high caliber of speakers and attendees. Connecting with decision-makers and C-level executives from various sectors was invaluable, and the platform facilitated meaningful one-on-one conversations to showcase our solutions effectively. Looking forward to the next one in 2025!

Senior Executive, CISCO


Top-end learning and peer networking

Benchmark your CX strategy and build great connections


Who attends Customer Experience Live Shows 

The region's top organisations attend the CX Live Show


Customer Experience Live Show Series Past Sponsors

Benefit from a strong lead-gen platform


CX Live Shows - Experiences worth investing in

Delivering premium connections via well-researched programs.

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Looking forward to seeing you at the Customer Experience Live Show


In-depth regional media coverage

Strong brand penetration


Media Partners

Strategic Collaborations


Sponsorship Opportunities

Benefit from a strong lead-gen platform. Talk to us about how you can reach decision-makers seeking innovative CX solutions

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Interested in sponsoring or partnering? 

Our 2025 Sponsors

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