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The region's most prestigious

CX Live conferences and Awards, AI Experience, Contact Center, Digital Experience,

Colocated Shows

19-20 August 2025

Kuala Lumpur, Malaysia

#CXLive

CX Live conferences and Awards, AI Experience, Contact Center, Digital Experience,
CX Live conferences and Awards, AI Experience, Contact Center, Digital Experience,
CX Live conferences and Awards, AI Experience, Contact Center, Digital Experience,

CPD Certified

CX Live conferences and Awards, AI Experience, Contact Center, Digital Experience,
CX Live Show Asia 24.jpg

Customer Experience Live Show Asia 2025

Enabling organisations to embark on a forward-thinking, digital business strategy to attain category leadership.

Business Transformation |

AI and Generative AI |

Total Experiences |

Data Excellence |


Customer Experience Live Show Asia 2025 - A prestigious stage for CX innovation

Are you ready to capitalise on experience to be a value driven organisation?

Who attends CX Live Show Asia?

400
 

Senior Executives

91%

Decision makers and budget holders

Series Sponsors and Partners

Reimagined. Redesigned.

In an age of hyper-personalisation, ensuring your CX is exemplary and your brand is healthy means leveraging intelligent analytics and operational efficiency, all the way from product design to delivery.

Organisations are putting CX under the microscope as it is a true metrics for overall organisational health, given how critically it can affect revenue growth, operational performance, investor perception, and new product development.

The new world requires an agile, frictionless, humanised, and innovative CX model. We can't wait to explore it with you at the 2025 show.


Lessons you can't forget

The competitive landscape is constantly raising the bar - it's time to focus on re-imagining digital experience

In-depth coverage through conference

80+ sessions 

Benchmark your excellence

CX Live Awards Asia

Experience Awards

Premium Conference

Leaders Connects

Closed-door discussions

Learn how to leverage Total Experience for growth

Solutions Showcase

Innovative experience 

solutions

Leading-edge  experience solutions

Keynote speakers

Top voices formulating CX strategy

2 Days. 4 High Impact Conferences.120+ Speakers.

Indepth agendas, hard-hitting discussions

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Reimagining total experiences to deliver growth.

 

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Energizing customer contact through expeditious, omnichannel and personalised service

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Embracing the relentless growth of digital to craft consistent omnichannel experiences.

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Leveraging AI for exceptional experiences


Customer Experience Live Show Asia 2025 in numbers

Showcase thought leadership and position your brand in front of industry leaders

CX Live conferences and Awards, AI Experience, Contact Center, Digital Experience,

In-depth and insightful coverage of issues

80+
C-Level Sessions

CX Live conferences and Awards, AI Experience, Contact Center, Digital Experience,

Top Regional CX leaders

Benchmark with industry counterparts in an interactive  event 

CX Live conferences and Awards, AI Experience, Contact Center, Digital Experience,

60+
Hours of Learning

Learn, and strategise with the best in the industry

CX Live conferences and Awards, AI Experience, Contact Center, Digital Experience,

20+
Networking Hours

Breakout sessions and networking
 


Why Sponsor Customer Experience Live Show?

An ROI driven show that will enable you to walk out with clear direction on closing business.

The CX industry in Asia is investing to tackle significant challenges:

 

52%

Data driven decision making

44%

Re-imagining customer experience

46%

Creating digital experiences

Talk to us if you have solutions to assist them.

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Peer Networking

Benchmark your strategies and build great connections


Why our community rates us #1

Customer Experience Live Show helps you explore, and leverage the best strategies and solutions for your business.

" The event had really good panels and I really enjoyed listening to different perspectives from a diverse industry panel – It wasn’t limited to a particular industry or sector, so I think the diversity was very useful". - Senior Executive, Reckitt

CX Live conferences and Awards, AI Experience, Contact Center, Digital Experience,
CX Live conferences and Awards, AI Experience, Contact Center, Digital Experience,
AI and IA
CX Live conferences and Awards, AI Experience, Contact Center, Digital Experience,


Attendee feedback from past editions

Cut out the fluff and return to work armed with detailed plans and implementation strategies.

Relevant connections

It's been beautifully done, well organised. And what I like the most about the conference is the opportunity to interact and get to know industry colleagues. And, the kind of knowledge that they bring is amazing. It's been a learning process too, and I thoroughly enjoyed it. Thank you.

Senior Executive, Colliers

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It was amazing

I think the event was really insightful – Hearing from different leaders, industrial experts and understanding what's really happening in the market. I think the keynote, in particular, was excellent. We really learned a lot of insights on how AI and sales can integrate and really uplift our human experience. Hope to learn more tomorrow as well.

 

- Senior Executive, JLL

Love the vibe here

I love the vibe here. We've got so many people who come in here with a real spirit of determination to learn more about customer experience, to hear from peers, to hear from others in their industries and people from outside their industries to go idea shopping. It's been a great day.  

 

-Senior Executive, Standard Chartered Bank

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Who attends Customer Experience Show

Delivering premium connections via well-researched programs


Customer Experience Show - Experiences Worth Investing In

Looking forward to seeing you at the Customer Experience Show 2025

Customer Experience Live Show Series Past Sponsors

Benefit from a strong lead-gen platform


Customer Experience Live Show Asia 2025 in numbers

CX Live conferences and Awards, AI Experience, Contact Center, Digital Experience,

In-depth and insightful coverage of issues

80+
C-Level Sessions

CX Live conferences and Awards, AI Experience, Contact Center, Digital Experience,

Top Regional CX leaders

Benchmark with industry counterparts in an interactive  event 

CX Live conferences and Awards, AI Experience, Contact Center, Digital Experience,

60+
Hours of Learning

Learn, and strategise with the best in the industry

CX Live conferences and Awards, AI Experience, Contact Center, Digital Experience,

20+
Networking Hours

Breakout sessions and networking
 

Strategic collaborations

Media Partners


Interested in getting involved?

Talk to us about how you can reach out to decision-makers seeking innovative experience solutions

Enquire to find out more about sponsoring the Customer Experience Live Show Asia 2025

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