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Africa's most prestigious

#CXLiveTweets

18 - 19 November 2025
Johannesburg, South Africa

Explore and plan the best strategies and solutions with top CX leaders.

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Incorporating

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CPD Certification

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CX Live Show Africa

Digital Experiences |

Heightened Engagement |

Process Redesign |

ROI Metrics |

Why attend CX Live Show Africa?

Elevate Your Digital Customer Engagement

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CX Live Show Africa is dedicated to helping you explore, and leverage the best CX strategies and solutions for your business. 

 

With a thoughtfully curated agenda that addresses current challenges, this event will bring together the largest gathering of senior executives from the customer experience sector in the region.

Who attends Customer Experience Show Africa?

82%

Decision makers and budget holders


Why Sponsor CX Live Show Africa?

Power packed agenda where CX and Contact Center leaders share insights on how they transformed CX into a growth lever in their organisations

Premium Learning Platform

60+ sessions 

In-depth coverage through comprehensive program

Awards Program

CX Awards Africa

Find out more

Benchmark your excellence

Solutions Showcase

Innovative experience 

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Leading-edge  CX and Contact Center solutions


Top-End Peer Networking

Cut out the fluff and return to work armed with detailed plans and implementation strategies.

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Why our community rates us #1

CX Live Show Africa help you explore, and leverage the best CX strategies and solutions for your business.

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AI and IA
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Attendee feedback from past shows

Cut out the fluff and return to work armed with detailed plans and implementation strategies.

The Best 4 Hours 

“

The CX Live Show is the best 2 days have spent defining our 2024 strategy. Well done team, you excel everytime.

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Senior Executive, Tanfeeth

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Great Discussions

“

The CX Live Show was a great opportunity to deep dive into critical issues and network with peers from the industry. I look forward to the next one.

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Senior Executive, HSBC


Who attends CX Live Show Africa

Delivering premium connections via well researched programs


Interested in getting involved? Contact us today.

An ROI driven show that will enable you to walk out with clear direction on closing business.

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Customer Experience Live Show Series Past Sponsors

Benefit from a strong lead-gen platform


Strategic and Media Partners

Strategic collaborations

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