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Middle East's most prestigious CX show for top-tier CX suite

Middle East’s #1 

CX, AI Experience, Digital Experience, Contact Center, BPO strategies

13-14 May
JW Marriott Hotel Dubai Marina

Co-Presenting Partner

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CPD Certified

CX, AI Experience, Digital Experience, Contact Center, BPO strategies

Colocated Shows

CX, AI Experience, Digital Experience, Contact Center, BPO strategies
CX, AI Experience, Digital Experience, Contact Center, BPO strategies
CX, AI Experience, Digital Experience, Contact Center, BPO strategies

Show Spotlight Partner

CX, AI Experience, Digital Experience, Contact Center, BPO strategies
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Customer Experience Live Show Middle East 2025

Embracing Omni AI For Amazing Experiences.

Operational Efficiency |

AI & Generative AI |

Contact Center Automation |

Hyper-personalisation |

Reimagined. Supercharged.
 
The Middle East experience industry is undergoing an exciting renaissance – one that is energising brands to push beyond the realms of CX ideologies and wire their entire business around delivering exceptional customer experiences.

In 2025 Customer Experience Live Show will be hosted under the theme “Reimagined. Embracing Omni AI For Amazing Experiences”. Join us in the journey.

Who attends CX Live Show Middle East?

92%

Decision makers and budget holders


Delivering meaningful impact

Power packed agenda where business leaders share insights on how they transformed CX into a growth lever in their organisations

In-depth coverage through conference

120+ sessions 

Benchmark your excellence

CX Live Awards ME

Awards Program

Premium Conference

Solutions Showcase

Innovative experience 

solutions

Leading-edge  experience solutions


2 Days. 4 High Impact Conferences. 120+ Trail Blazers.

Indepth agendas, hard-hitting discussions

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Reimagining total experiences to deliver growth.

 

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Energising customer contact through expeditious, omnichannel and personalised service

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Embracing the relentless growth of digital to craft  omnichannel experiences.

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Leveraging AI for exceptional experiences

92%

350+

100+

120+

Senior Executives
Companies Represented
Sessions
Speakers


Why Sponsor Customer Experience Live Show?

A proven platform to deliver quality interactions, strong leadgen, and win business.

The Middle East CX industry is investing to tackle significant challenges. CX Live Show will provide you with strong brand exposure through customised activations to ensure you go back armed with leads and the satisfaction of the Middle East community being aware of your offerings.​

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Brand Penetration Partnership

CX Live Show Middle East will provide you with strong brand exposure through customised activations to ensure you go back armed with leads and the satisfaction of the Middle East community aware of your offerings.

 

  • Coffee stations

  • Registration

  • Lanyards 

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Knowledge & Creative Partnership

Impress the crème de la crème in the CX space with though leadership. 

  • Trailblazers

  • Deep Dives

  • Demos

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Solutions Showcase

CX Live Show is Middle East’s premium destination for CX executives, It’s no surprise our solutions spaces sell out every year. Talk to us about which option suits your needs and budget: 

  • Bespoke booth

  • Solutions space

Keynote speakers

Top voices formulating CX strategy


Comprehensive learning opportunities

Explore the best CX strategies and solutions for your business.

Very well organised. Brilliant topic selection and excellent networking opportunity. - Senior Executive, Ministry of Presidential Affairs

CX, AI Experience, Digital Experience, Contact Center, BPO strategies
CX, AI Experience, Digital Experience, Contact Center, BPO strategies
CX, AI Experience, Digital Experience, Contact Center, BPO strategies
AI and IA
CX, AI Experience, Digital Experience, Contact Center, BPO strategies


Attendee feedback from past editions

The Premier CX event. If we were asked to choose just one event to sponsor each year, without a doubt, it would be the CX Live Show MEA.

On behalf of Uniphore wanted to take a moment to express my sincere appreciation for the incredible effort and dedication that the team at Customer Experience Live puts into organizing the annual CX Live Show MEA. In my opinion, it stands as the premier CX event in town, and I say this with full confidence.

If we were asked to choose just one event to sponsor each year, without a doubt, it would be the CX Live Show MEA. The level of professionalism, the quality of connections, and the overall experience make it a truly unparalleled opportunity for anyone in the CX industry.
 

Senior Executive, Uniphore

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A proven platform to deliver winning strategies and solutions to overcome experience challenges.

Connecting with decision-makers and C-level executives from various sectors was invaluable

The event stood out with its engaging keynotes, informative tech demos, and insightful roundtable discussions, all contributing to the establishment of excellent connections. As a Contact Center Partner, we were impressed by the diverse range of topics covered and the high caliber of speakers and attendees. Connecting with decision-makers and C-level executives from various sectors was invaluable, and the platform facilitated meaningful one-on-one conversations to showcase our solutions effectively. Looking forward to the next one in 2025!

Senior Executive, CISCO


Top-end peer networking

Benchmark your CX strategy and build great connections


Who attends Customer Experience Live Shows 

The region's top organisations attend the CX Live Show


Customer Experience Live Show Sponsors

Benefit from a strong lead-gen platform. Talk to us about how you can reach decision-makers seeking innovative CX solutions


CX Live Shows - Experiences delivering ROI

Delivering premium connections via well-researched programs.

Looking forward to seeing you at the Customer Experience Live Show


In-depth regional media coverage

Strong brand penetration


Media Partners

Strategic Collaborations

Customer Experience Live

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Contact Us

United Kingdom

471, Harrogate Road, Leeds, United Kingdom, LS177AE

United Arab Emirates

Shams Business Center, Sharjah Media City Free Zone,

Al Messaned, Sharjah, UAE.

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© Copyright 2025 Customer Experience Live Ltd. All rights reseserved. 

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