Middle East's most prestigious Contact Center & Government Experience Show

The region's largest

CX, AI experience, contact center, BPO, call center, digital experience

13-14 May
JW Marriott Hotel Dubai Marina

Colocated Shows

Co-Presenting Partner

CPD Certified

Show Spotlight Partner

Contact Center Awards

Contact Centre Show 2025

AI & Automation |

Operational Excellence |

Experience Amplification |

CCaaS I

Unified Communications |

Re-imagining the future of customer contact through expeditious, omnichannel and personalised service

Your business opportunity

Are you ready to capitalise on AI, Unified Communications, BPM re-engineering, process mining and cognitive solutions to be a hyper-automated organisation?

About the show

As customer expectations evolve, enterprise automations need to be ready to deliver instant expectations, zero physical currency, and operate under high pressure.

The Contact Center Show brings a well-curated agenda that tackles present challenges and brings together the largest gathering of technology executives responsible for unified communications and automation in the region.

Who attends Government Experience & Contact Center Show Middle East?

82%

Decision makers and budget holders

Delivering Meaningful Impact

Meet, network and benchmark with top minds from contact centre, BPM, automation and digital transformation.

Solutions Showcase

Innovative experience

solutions

Leading-edge experience solutions

Government Experience & Contact Center Show in numbers

An ROI driven show that will enable you to walk out with clear direction on closing business.

92%

350+

100+

120+

Senior Executives

Companies Represented

Sessions

Speakers

Why Sponsor Government Experience & Contact Center Show?

A proven platform to deliver quality interactions, strong leadgen, and win business.

The Middle East CX industry is investing to tackle significant challenges. Government Experience & Contact Center Show will provide you a with strong brand exposure through customised activations to ensure you go back armed with leads and the satisfaction of the Middle East community being aware of your offerings.

Brand Penetration Partnership

Government Experience & Contact Center Show Middle East will provide you with strong brand exposure through customised activations to ensure you go back armed with leads and the satisfaction of the Middle East community aware of your offerings.

Coffee stations
Registration
Lanyards

Knowledge & Creative Partnership

Impress the crème de la crème in the contact center and experience space with though leadership.

Trailblazers
Deep Dives
Demos

Solutions Showcase

Government Experience & Contact Center Show is Middle East’s premium destination for CX executives, It’s no surprise our solutions spaces sell out every year. Talk to us about which option suits your needs and budget:

Bespoke booth
Solutions space

Why Sponsor the Government Experience & Contact Center Show?

An ROI driven show that will enable you to walk out with clear direction on closing business.

What to expect in 2025?

Interactive Agenda and Discussions – Ensuring you get answers to challenges that keep you awake at night
Fireside Chats
Breakout sessions
Leaders Connects
Benchmarking and Evaluation opportunities

Enquire to sponsor

Enquire to attend

Top-End Peer Networking

Cut out the fluff and return to work armed with detailed plans and implementation strategies.

Why our community rates us #1

Hard Hitting Keynotes

How do you make the choice of being a disruptor or innovator?

Deepdives on automation, AI, ML, Chatbots

How do you embrace automation & evolving business models.

Strategy benchmark

Why hyper-automation and hyper personalisation are key to achieving ROI?

Leaders Connects

Hear how contact center efficiencies can be introduced via automation.

Contact Center Show helps you explore, and leverage the best unified communications, cloudification and automation strategies and solutions for your business.

Attendee feedback from past events

Contact Centre Show helps you explore, and leverage the best unified communications and automation strategies and solutions for your business.

Engagement was perfect

Surrounded by the best minds in the industry, learning and growing together.

Senior Executive, ADNOC

Amazing opportunity

An exciting & enriching experience where I met Operational Experts/ Technology Consultants/ Thought leaders. This is my third year in succession that I have been attending this event, I see every year the bar being raised.

Senior Executive, Medcare